Salesforce-Review
December 28, 2021
Salesforce-Review
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Salesforce.com
Used it for major ticket logging systems by end-users. There are so many small features that make your life so easy. The UI is really user-friendly. There are so many fields that data capturing is perfect. We can design tickets workflow as per our needs. The implementation is easy and does not require much overhead.
- Can be used and customized for multiple products.
- The user experience is very simple and friendly.
- Pretty mature system and massive options for reporting.
- Cost friendly
- Customization is not very easy.
- Need skilled resources.
- Presence of other competitors in the market.
- Proper training is required for new resources.
- Mobile automation
- Security
- Reporting and market analysis
- LDAP - User bases access to different modules.
- Helped in social engagement with clients.
- Communication and emails are more easy and transparent.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Sales Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Sales Cloud again?
Yes