8x8 is My Best Friend!
April 03, 2023
8x8 is My Best Friend!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We recently upgraded from Avaya to ip phones. All telecommunications, including call centers, spread across six locations.
- Mobility. People at the organization are constantly moving their locations.
- Implementation. We implemented our call center in six weeks!
- Support. 8x8 technicians are always there!
- Delay in getting service tickets resolved, my crisis is not always deemed a crisis at 8x8.
- SMS while installed the functionality is not intuitive.
- Cost savings
- Updated equipment
- Reliable
Cost savings and functionality was the determination as to how 8x8 was selected.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes