Quick overview from sales
April 25, 2023

Quick overview from sales

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review

Overall Satisfaction with 8x8 X Series

It allows for seamless calling to avoid using a deskside phone. Being able to click to call not only makes it easy but saves time when planning out busy days. The integration between MS Teams is also native which is nice when other vendors use third party connections via API.
  • Click to call
  • Ms Teams integration
  • Support
  • Local numbers are not always available
  • Call times decreased
  • Seamless integration with teams increases productivity
  • Support helps with issues so we don't have to internally.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Using the system daily for call blocks to speed up key progress indicators.

8x8 Work Feature Ratings

Hosted PBX
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
6
Answering rules
5
Call recording
Not Rated
Call park
Not Rated
Call screening
7
Message alerts
6
Video conferencing
6
Audio conferencing
6
Video screen sharing
6
Instant messaging
5
Mobile app for iOS
Not Rated
Mobile app for Android
9