Overall Satisfaction with 8x8 X Series
We use 8x8 with our VOIP phone system. It makes our desk phone accessible via our cell phones anywhere in the building, as well as out of the building. We can send text messages, voice mail, actual voice calls. Truly expands the capabilities of continuing to work and not miss important calls or messages when away from my desk.
- text messages with photos - my regular desk phone does not
- appears as if I'm at my desk phone to the other person whether I am or not
- direct number to call instead of switch board and extension
- I used to be able to "flip" a call from my desk to my cell and vise versa. Don't see that feature anymore.
- easier way to send text messages to more than one person
- Keeps employees working anywhere and not just at their desk
Do you think 8x8 Work delivers good value for the price?
Not sure
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes