Overall Satisfaction with 8x8 X Series
Our team all currently work from home offices and use 8x8 via our cells for work calls. I did download the app on my laptop as well. It works fine on the laptop but it cuts out sporadically. On my cellphone, I don't have any issues at all. I call customers daily and exclusively use the 8x8 app. This allows me to answer customer calls anywhere at home without revealing my personal cellphone number.
- Allows me to call and text customers. I appreciate the texting capabilities.
- Offers privacy by utilizing a different phone number so my cell number isn't compromised.
- The app works as accurately and efficiently as a cell phone.
- I'd like the dashboard to be a bit easier to use. It's confusing.
- The 8x8 app has been a completely positive aspect to working from home. No equipment is needed other than my own cellphone.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes