Item: Absorb LMS
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Absorb as a way to deliver training content to our staff which spreads across multiple states. Previously, our compliance content was supplied by one vendor. With Absorb, we are able to use a variety of third party compliance vendors, and create our own in-house training specific to our systems and procedures.

Pros and Cons

Admin reports are easy to use and provide a lot of detail
Integrates with our HRIS software for hands-off, automated user management
Allows us to segment our staff to deploy trainings specific to our users.

There are rollouts of new features that seem to not be vetted enough by end users. This could be resolved by having more test groups review these new features first before sending it to all customers.
Some reports need improvement, where you can download reports for multiple courses for multiple people.
Absorb does not have the ability to assign courses based off hire date, so once a user is in added to the system (in our case, automatically), they are immediately assigned to content. Users are added sometimes a month in advanced thus training can be overdue on their first official date of hire.
Courses can not be scheduled to assign which causes us work the day of assignment.

Return on Investment

Our virtual onboarding has improved, integrating new hire curriculums delivered via Absorb into our new hire trainings for all staff and across departments.
Our compliance course delivery has increased significantly and we are able to pull accurate reports for our examiners.
We are utilizing the LinkedIn Learning integration for an organizational career development program.

Absorb LMS Product Features

Content Libraries (Absorb Amplify or 3rd Party Libraries)
Ecosystem Integrations (Absorb APIs or Absorb Connectors)
Social Learning (Absorb Engage)

Support Rating

The support we receive from our CSM, Jason May, has been outstanding. He is prompt with his replies with clear and concise content. General support has also been helpful to resolve any issues.

Key Insights

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

Yes

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

Likelihood to Recommend

Absorb has many different reports that can be pulled and user data can be extracted as well. We invested in integrating with our HRIS software, which allows us to bring in multiple fields and helps in our reporting. Absorb allows multiple types of media to be updated into courses which helps our course content be engaging to the end user.

Absorb has been an excellent LMS software.

Modules Used

Overall Satisfaction with Absorb LMS