A great cloud ERP with amazing features and price tag
Overall Satisfaction with Acumatica
We use Acumatica for Financial, Manufacturing, Shipping and CRM. Acumatica gives us amazing visibility into our entire business that lets us understand where the business is going and allows us to make data driven decisions and provide amazing service to our customers and partners. It's allowed us to streamline a lot of our business processes and automate a lot of manual processes.
Pros
- Very user friendly
- Low code customisation
- True Cloud based erp, makes remote work easy
Cons
- Needs better integration with email, primarily google workspace/gmail
- better integrated shipping module
- more low code customisation at the line level instead of the whole document level
- Saved lots of time on shipping with help of ISV
- Automating manual process saves time and reduces error
- Reduced the amount of printed documents.
4-6 months
Acumatica VAR/Partner
Integrated CRM allows for better tracking of opportunities and timely responses to customers. Also Cases feature helps with customer support requests and allows internal team members to hand off requests between them allowing for smoother coverage of requests. BEcause of the visibility found in dashboards we always have a view of what customers may need.
We're a manufacturer/distributor. The intuitive mfg module allows us to efficiently manufacture the the product. We always have visibility into materials and labor to keep cogs down. The distribution capabilities help us to ship our products really well to our customers. It's a great product to help us transform almost every area of our business.
The licensing is much better on Acumatica because it uses a consumption model rather than a user seat or license model. This allows for everyone in the organization to be on the system, to have the same access, visibility and tools needed to do their job well and provide excellent service to our customers.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
Yes
Would you buy Acumatica again?
Yes
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