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Don't know what I'd do without Adobe Acrobat!
January 16, 2024

Don't know what I'd do without Adobe Acrobat!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat

In a post-covid office environment, we've switched to emailing PDFs of letters that we used to send by snail mail. In my 15+ years of using Adobe Acrobat it has gotten way more "intelligent" and I love that PDF's are usually searchable or can easily be made searchable. I found a great plug-in that allows customized naming for each document when you split a big PDF (like mail merged letters) into individual pages. This has saved me so much time and eliminated the potential for error when naming documents manually.
  • Optimized Character Recognition
  • User Friendly Toolbar
  • Plug-in options
  • Merging other file types int a PDF
  • I wish there was a quick fix for when OCR turns lowercase "L" into "1" and other such similar conversions.
  • The plug-in I use for naming documents when splitting a PDF is great, but it should really be a built-in feature of Adobe Acrobat.
  • Merging documents
  • preserving formatting on letters with digital signatures and letterhead
  • saving hardcopy files digitally
  • Other
My employer made the decision.
  • As mentioned before: reduction in manual errors
  • allowing us to send formal letters via email instead of snail mail
I use the redact feature to erase credit card information received from donors via mail or email so we can save backup of their gift without having their credit card info saved in our system anywhere. Adobe Acrobat helps us easily and safely adhere to our organizational standards for protecting donor information.
These free PDF tools do not have anywhere near as many features as Adobe Acrobat. For a free tool they are ok if you have no other options, but if you've ever used Adobe Acrobat you will know that tools like CutePDF feel like they were made by a child. In my opinion, they are clunky and basic.

Do you think Adobe Acrobat delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat again?

Yes

In the post-pandemic world people started using all kind of free PDF software to get signatures, etc. but Adobe Acrobat is really so much better if you have access to it. I'm lucky I have it through work because I don't know if I use it enough in my personal life to justify buying it/paying monthly for it. But those free PDF tools are so clunky.