AdvocateHub is the wave of the future.
May 16, 2015

AdvocateHub is the wave of the future.

Spencer Duncan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Influitive

AdvocateHub is used by Ceridian to engage our customers in a fun way. We're always looking to share good things that are happening and AdvocateHub allows our customers to voice their positive experiences in a natural way. I personally use AdvocateHub to manage references. Our sales team have prospects who are making a significant investment and would like to speak with happy customers. We use the AdvocateHub to communicate to our customer base these opportunities to connect with fellow Payroll/HR professionals. Without AdvocateHub, there would be much more manual tracking of who did what and what we could do for them in return.
  • Organize customers in groups.
  • It allows us to give something back to our customers in the form of rewards.
  • Reference Management is a challenge for all enterprise software organizations and AdvocateHub helps us streamline the request and fulfillment processes.
  • There have occasionally been technical issues with lagging.
  • From my prior position as a reference coordinator, I would say with AdvocateHub it's 600% quicker to identify the right advocate for the reference
  • Our sellers are able to close deals faster because their references are available and rewarded.
  • We're able to respond to marketing and sales activities much quicker with the help of our advocates by using AdvocateHub.
Both have their pros and cons. I would say Boulder Logic is more centered around SFDC whereas Advocate Hub pulls data from SFDC but it's much more customer facing.
Enterprise organizations should definetely look into AdvocateHub. Advocate marketing is the wave of the future.