Overall Satisfaction with AlphaSense
I utilize AlphaSense to quickly and efficiently review publicly available documentation (call transcripts, SEC filings) as well as review Wall Street Analyst research. Their site navigation tools and overall interface are very helpful and easy to use. I also like their tools that help me find associated words that go beyond my specific keyword search.
- Searchability
- Organization
- User Interface
- Sentiment Gauges (Hot, Cold).
- Access to additional content.
- Better competitive insights.
- Helpful to navigate a landscape/universe of opportunities.
- Helpful organization of call transcripts.
- Fast and efficient searches.
AlphaSense is very effective at helping us scour public sources for any competitive intelligence updates. We have a lead program that is at the front of the competitive landscape, but much other biopharma is creating follow-on products to compete with our agents. It's good to keep track of any new publicly available information on other emerging programs.
Nasdaq IR Insight is clunky, inefficient, and incredibly un-user friendly. Strongly dislike it.
Do you think AlphaSense delivers good value for the price?
Yes
Are you happy with AlphaSense's feature set?
Yes
Did AlphaSense live up to sales and marketing promises?
Yes
Did implementation of AlphaSense go as expected?
Yes
Would you buy AlphaSense again?
Yes
AlphaSense Feature Ratings
Using AlphaSense
3 - My coworkers that use AlphaSense are in Commercial / Forecasting or in Investor Relations / Corporate Affairs
I'm not sure I understand the question... we don't direcly have an in-house representative who manages our AlphaSense account or serves as on-staff support. We're a small/medium-sized biotech. I believe I am the primary account holder for our company.
- Wall Street Research
- Public document searches
- Market intelligence
- Competitive Intelligence
- Macroeconomic news
- Sentiment analyzer
- Transcript review and intelligence
- Country-specific analysis
- Integrations and Notes
- Public document repository (i.e., organize key reports)
Evaluating AlphaSense and Competitors
Yes - It's maybe not a direct alternative / comparator, but I review Bloomberg, Factset, CapIq, etc. These are all services I've used in the past. And while they have many different functions, they don't have the depth and rigor as a public document aggregator that AlphaSense does. So for AlphaSense's core competencies, I don't believe there's a better data service available.
- Scalability
- Ease of Use
Ease of use was very important to me. When you think of having to review large volumes of publicly available information quickly (e.g., the last 8 quarters of call transcripts), AlphaSense makes this very easy and digestible. And the accuracy of the search functionality is very important. Love how it finds related keywords and topics that further bolster the intelligence that I'm looking for. .
Not sure I would do anything differently. I am not aware of other services like AlphaSense, particularly those with such helpful data aggregation / intelligence. And other platforms that offer mass data aggregation and search aren't as sophisticated as the AlphaSense platform.
AlphaSense Implementation
- Implemented in-house
Not sure - I'm not sure if I can adequately answer this question. Unfortunately, I don't know.
- No issues - implementation was very seamless (at least from my vantage point)
AlphaSense Training
Configuring AlphaSense
I would suggest configuring the page much like an email / outlook page that's focused around search. At the top is a ribbon with sources that you can add/remove (+ other filter options), and the left side is a scroll option for exploring your dashboard (key companies/topics you follow, etc.).
No - we have not done any customization to the interface
No - we have not done any custom code
I did not, but I also didn't realize there was extensive customization available. I will look into this and explore additional ways to set up my platform for the greatest ease of use.
AlphaSense Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success | None |
I did not purchase premium support. At least I don't believe that's part of my account subscription.
Yes. I am often asked about the details of our subscription package from my finance team. This is usually for budgeting purposes. I know I've pestered the AlphaSense team with questions about my account multiple times in the past. They always respond promptly and help me understand our subscription details. Otherwise, I have not had a specific support issue on the platform (at least not that I can recall). It's a very easy to use tool.
Using AlphaSense
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Document search
- Sentiment analyzer
- Notes - not necessarily difficult, but a bit cluttered/crowded
AlphaSense Reliability
Relationship with AlphaSense
I believe it was mostly overall cost and # of seats. But I don't totally remember.
No real advice. Access to a 24-7 helpdesk would be great, but realize we may not have that as part of our subscription.