Amazing product that has strong features and more importantly has great support with it. A must for any company
January 17, 2022
Amazing product that has strong features and more importantly has great support with it. A must for any company
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Answerbase
Answerbase answers any questions that members of the team may have. Once a question has been answered it allows others to view and thus saving time within the workplace.
It has excellent tools to moderate and collect results.
It is a really effective piece of software that saves time and resources within a busy company.
It has excellent tools to moderate and collect results.
It is a really effective piece of software that saves time and resources within a busy company.
- Increases your team to collaborate with each other as you are available to post questions that more people can answer to express and opinion or idea
- Browse existing community pages to see if your question has been answered
- Allows you to share relevant documents with specific staff
- Excellent customer service support team that are always on hand to help
- Onboarding checklist would be a great addition as setting up can be complicated
- Community Q&A board is vital now to our organisation
- Transparent pricing structure
- Excellent customer service support team
- Increased collaboration in the workplace
- Saved time on staff asking the same questions
- Provides customers a 'live' community to liaise with
- SAP Customer Data Solutions (formerly Gigya)
Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has really complemented our workforce and saved time.
Do you think Answerbase delivers good value for the price?
Yes
Are you happy with Answerbase's feature set?
Yes
Did Answerbase live up to sales and marketing promises?
No
Did implementation of Answerbase go as expected?
Yes
Would you buy Answerbase again?
Yes