Remote control software for everyone.
November 19, 2019

Remote control software for everyone.

Dinesh Selvachandra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

AnyDesk is used to assist our users remotely. AnyDesk is a very compact application with all the necessary features.
  • Fast and easy
  • Better than the alternatives in the market
  • Very small package.
  • Delivery and accessibility is easy for a basic customer
  • Mobile version is very difficult to use.
  • Mobile version mouse control is horrible, and sometimes when I navigate it moves my folders to other folders.
  • Fewer complaints from users that the software is hard to configure.
  • Connections are much more stable.
Compact size, easy to configure.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

AnyDesk is well suited when you need a very simple and feature rich application to remote access your clients and assist them with issues.

AnyDesk Feature Ratings

Screen sharing
9
File transfer
8
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
9
Initiate remote control from mobile
6
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
8