AppRiver Review
August 11, 2020
AppRiver Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with AppRiver
Our IT suggested we migrate our emails to Microsoft, so we started utilizing AppRiver when we migrated the whole company. We have had so much negative feedback regarding Microsoft Outlook that we've created another domain and moved 80% of the staff to the new domain email system. Only a select few are with the original domain until we have time to figure out how to migrate them out. But this is a Microsoft issue, not an AppRiver issue. AppRiver is easy to use and the staff very helpful.
- Great Customer Service
- Easy and clear user interface
- Color scheme is rather dark/bland after you login, not a fan of the big grey strip.
- Very confusing on the plans. We only pay for emails but have to click the 365 essentials and there's no explanation that you're not paying for the entire 365 package. Had to call IT a couple of times on setup as wanted to make sure to get the correct plan.
- Explanation pop-ups when you hover over options would be very helpful.
- AppRiver hasn't really affected us positively or negatively. It was simply a useful tool to access our Microsoft Outlook user profiles.
Never used similar product.