A small non-profit social services agency experience using Apricot
June 29, 2023

A small non-profit social services agency experience using Apricot

Joe DeMaria | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Apricot by Social Solutions

We are a social services nonprofit agency serving newly arrived immigrants, mainly from the Middle East/North Africa, South Asia, and Central/South America. We have three (3) main programs - Case Management, Immigration Legal, and Adult/Youth Educational programs. In addition to doing a general intake for all clients, we also have specialized program intakes, capturing additional information specifically for that program. We use the reporting feature for providing monthly management reports, statistics for grant writing (especially demographic data), where are clients emigrated from and where they are living now.
  • Forms are easily changed
  • Extremely intuitive
  • User friendly
  • We are using Apricot Core and for a small nonprofit which is perpetually underfund, the product takes a big chunk of our budget!
  • Apricot has been extremely useful in providing statistics when we write grants - unique clients, country of origin, services required.
We are now using the attendance feature for our Educational programs, which is very useful in determining who is coming to class on a regular basis.
For the past three (3) years, we have written numerous grants which we have received because of the detailed statistics that we can provide about our clients and the services they require.
We chose Apricot because the price was much cheaper with basically the same functionality.

Do you think Bonterra Case Management delivers good value for the price?

Yes

Are you happy with Bonterra Case Management's feature set?

Yes

Did Bonterra Case Management live up to sales and marketing promises?

Yes

Did implementation of Bonterra Case Management go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Case Management again?

Yes

User friendly, intuitive, forms/reports easily changed but the product is expensive!