Item: Asana
Rating: 9
Author: Sarah Sheehan

Overall Satisfaction with Asana

Use Cases and Deployment Scope

Our entire organization uses Asana to manage our day to day issues as well as long term projects to keep each other up-to-date on the tasks at hand. From customer service, marketing, content listings, to warehouse and accounting; each department relies on this software to stay in touch with one another.

Pros and Cons

Pros

Emails updates to each user within a project or task.
Allows for private as well and company tasks and sends alerts when they are due.
Never forget anything again by easy visibility as to the stuatus of projects and tasks.

Cons

Being able to specify what you want emailed exactly would be better rather than all emails or no emails.

Return on Investment

Our customer service team has been able to get more timely responses on issues.
Our accounting department is better able to interact with the purchasing and warehouse departments and resolve shortages and overages faster.

Likelihood to Recommend

Asana is great for large group based project management to stay on top of projects and deadlines. The only downfall is the users - if someone doesn't pay attention to the deadlines or email alerts or cooporate then there is nothing you can do as its not the software's fault as it makes it as easy as possible to stay on top of what is going on.

Asana Feature Ratings

Comments

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Asana - Time and Task Management Software