AT Internet is a great new partner!
January 28, 2020

AT Internet is a great new partner!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AT Internet

We use AT Internet as a resource for all of our clients. As we are a digital publishing software company, all of our clients' content is tracked using the AT Internet suite. This allows our users to be able to meaningfully report on how their content is being interacted with (which is a market space differentiator).
  • Allows different data for varying levels of interest
  • There are far too many clicks to get to meaningful data in the data query section. The large amount of clients and groups under clients we have does add to this, but it seems like there could be a way to streamline reports a bit more.
  • It seems so far that AT Internet is a big win for any of our new clients, however there has been a learning curve as we switched over from Adobe for our current clients. We've had a hard time making the adjustment.
Yes, the up front communication about their compliance was helpful as I was able to easily communicate this to our clients!
We had very little support with our previous vendor, and AT Internet is responsive to both our team's inquiries, but also extends service to our clients directly, which is a very unique and helpful experience.
I appreciate knowing that if I don't have the answer for one of my clients I can know that AT Internet has it for me with that support system in place.
AT Internet offers far more than we had with comScore, and it's not even close. As far as Google Analytics, the initial offering is similar, however, the customization we were offered with AT Internet was unmatched.
AT Internet works pretty well for us as a multi-client site, however I believe it would be absolutely fantastic for a single website being reported on. The different options between explore, dashboard, and data query would be much easier leveraged if I was a marketing manager simply wanting to track my own site.