User for collaboration with IT on HR Projects
Joshua Pekar | TrustRadius Reviewer
April 02, 2019

User for collaboration with IT on HR Projects

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Atlassian Confluence

Our organization utilizes Confluence along with Jira for additional project documentation and collaboration. Details on every part of our projects are captured, stored, and shared using confluence. This includes meeting notes, shared worksheets, requirements documents, system architecture as well as some process and procedures/outcomes of the projects. IT utilizes this system as a required way to store change information for updates and enhancements.
  • Fairly easy to use this product. The UI itself is user-friendly and easy to follow.
  • Collaboration and updates are easy to turn on or off.
  • The product is very scalable and can capture and organize a lot of data in one place.
  • Some of the options do not always work, this may be local setting but I find the option to edit some documents via Confluence to not always work, and we need to download, update, and then re-upload the document as a new version.
  • Where there are a lot of notes and documentation entries it can be difficult to keep track of or sort through everything. How you utilize the program and label things is very important.
  • It has worked very well to share documents and requirements across multiple users in multiple locations.
  • Helps organize project information/meeting notes/requirements so that we can retrieve these documents at any time.
I am a smart sheet user but I utilize smart sheet for very different projects. I do believe smart sheet has much of the same functionality but I would use it in a very different way. Confluence has more of a web-based dialogue feel, where smart sheet is web-based but still has a very spreadsheet look and feel.
I have never seen any performance issue when it comes to page load time or that it slows down Jira. I have noticed that the edit within Confluence feature does not always work and you have to download and re-upload documentation as a new version. To be fair, this may be a localized issue.
I wish that confluence had some easily configurable fields for sorting and the organization of entries.
I have not been a part of the configuration of the integrations of this project.
Confluence can link to Jira and be utilized as part of your project management solution. I think if you are using Jira this application may make sense to utilize for tracking all important details. However, I haven't seen other projects that have a connection to Jira to say that this is the best product available. With big projects, the document trail seems to be a little messy.

Confluence Feature Ratings

Task Management
6
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
6
Visual planning tools
Not Rated
Notifications
10
Discussions
10
Internal knowledgebase
9
Versioning
9
Video files
Not Rated
Audio files
Not Rated
Document collaboration
8
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated