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Auth0 was a perfect tool to kick off our SSO feature
March 08, 2021

Auth0 was a perfect tool to kick off our SSO feature

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Auth0 Platform

Overall Satisfaction with The Okta Identity Cloud

We are using Auth0 as our service provider to allow our enterprise clients to log into their accounts using SSO on our platform. The product and engineering teams have set up our configuration, the solutions and sales engineers set up a SAML connection for each client, and the enterprise support team troubleshoots issues for clients.
  • The account management and support teams are very communicative and helpful. They teach us about new features we didn't know we could use!
  • The documentation is phenomenal. I often use it as an example when improving our own documentation.
  • Auth0 is easy to use for someone who is technical but not an engineer. The plugins allow us to accomplish certain tasks without having to use the API, but it's great to have the API at our disposal as well.
  • We'd love improved search functionality on the platform. For example, we have hundreds of SAML connections for our clients and have to scroll page by page to find the one we want to look up.
  • More proactive onboarding and training would've been helpful for my team when we got started using SSO.
  • Increased sales revenue by allowing us to close deals with larger clients who need SSO as a security requirement
  • Saved us time in setting up SSO for clients - can be set up by customer success and support in an easy and scalable way
  • Increase number of users of our product by deploying our product to our clients company-wide
I was not involved in the decision to use Auth0. However, I work with many clients who use Okta and Azure as their IdPs. Auth0's documentation is by far the best, but Okta's interface is easier to navigate.

We use Google as our IdP because we use Google for our inboxes, so it was easy to set up.
Auth0 allows us to set up many SAML connections for our enterprise clients using SP-initiated SSO. IdP-initiated SSO is more complicated to enable but less requested and not our preference. It is easy enough for our support teams to get in and out to troubleshoot for our clients.

The Okta Identity Cloud Feature Ratings

Identity Management
8.0
ID-Management Access Control
Not Rated
ID Management Single-Sign On (SSO)
8
Multi-Factor Authentication
Not Rated
Password Management
Not Rated
Account Provisioning and De-provisioning
Not Rated
ID Risk Management
Not Rated

Configuring The Okta Identity Cloud

Super configurable! The default settings are what I would want out of the box but we are able to give so much more flexibility to our clients and solve many of their particular security needs. There are helpful plugins and in-product features for common asks but the API lets us do much more.