Avalara license management streamlined our compliance!
August 03, 2022
Avalara license management streamlined our compliance!
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- ALMA (license management)
Overall Satisfaction with Avalara
We use the Avalara License Managment for Accountants (ALMA) product to maintain various state and local business licenses across the US. In addition to standard authority to do business licenses, we also track our state sales tax licenses in addition to numerous gross receipts based tax returns. Given we are an equipment leasing company we have nexus wherever our leased assets are located which is substantial as a small ticket lessor. Additionally, we have a business unit that provides lease servicing as a service to third party clients. Each client adds incremental license tracking which, while not material in terms of dollars, had become harder to maintain via excel. We initially purchased a product called BLMS which was later acquired by Avalara. The tool has met our needs to centralize all licenses in one application which also includes workflow and dashboard capabilities.
- We were their first legacy portfolio conversion client (from BLMS to ALMA). Their technical team was very responsive!
- The contract negotiation process while long, went smoothly for the most part.
- They've been receptive to our feedback on future roadmap development needs.
- Probably due to them acquiring (vs developing) the BLMS product, but we later found out one of the roadmap requests we gave them was actually already available in the system.
- Contract pricing metrics is not very user friendly (renewals, overages etc.).
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
- For us the benefit is simply having all our licenses (and our servicing client licenses) housed in one system versus excel spreadsheets across our team.
- No reduction in headcount but much higher quality controls (reduced penalties etc.)
- We haven't integrated anything with this stand alone licensing software.
- Avalara Returns
This review is for the ALM and/or ALMA business licensing product.