Not bad! Still learning.
June 23, 2023
Not bad! Still learning.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Aura
We use Avaya products throughout the state agencies. We recently upgraded to CM10.2 and our voicemail system. After a long while of onboarding with Avaya managed services and working through issues. We have noticed an uptick in the number of alarms our gateways are experiencing. Mostly fan outages, but there have been other issues.
- Ease of use for the voicemail.
- Quick responses during alarms.
- Onboarding after a migration could be smoother. There were issues that could have been handled that were identified while trying to onboard.
- Ability to implement across a wide variety of agencies.
- Mostly positive. I am still newer, and they have been using it for a long time.
Avaya seems to be at more of the companies I have worked at.
Do you think Avaya Aura delivers good value for the price?
Yes
Are you happy with Avaya Aura's feature set?
Yes
Did Avaya Aura live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avaya Aura go as expected?
No
Would you buy Avaya Aura again?
Yes