Gives access to advanced models but at higher costs!
March 08, 2024

Gives access to advanced models but at higher costs!

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Azure OpenAI Service

I am a part of Microsoft for Startups Founders Hub, so I have access to latest models on Azure OpenAI Service. I use them to accomplish my research related tasks like disease findings in crops, taking summary of them with possible treatments as well. I also use it to generate texts for articles and business conversations.
  • It's generative AI like ChatGPT but you get advanced models, so it's more powerful.
  • You can use API to automate the process of Generative AI tasks.
  • It also provides a sample script code on how we can use the API.
  • The user interface is similar to the Azure, so it's bit laggy, they should improve it.
  • The chat models sometimes return nothing, I guess they are still testing them.
  • The models we use have quota limitation on tokens and number of requests.
  • Honestly, I just started using it a few months ago, and I haven't seen any major benefits.
  • It has almost similar capabilities as free version of ChatGPT, so it's worth paying for chat models unless we need to use API.
  • ROI has not been impacted at all, as I mostly use free version over this to avoid higher charges.
Overall, Azure OpenAI services are not worth using, but only reason I used it because I got it under Startup sponsorship from Microsoft. Pricing is very high.

Do you think Azure OpenAI Service delivers good value for the price?

No

Are you happy with Azure OpenAI Service's feature set?

Yes

Did Azure OpenAI Service live up to sales and marketing promises?

No

Did implementation of Azure OpenAI Service go as expected?

No

Would you buy Azure OpenAI Service again?

No

The pricing doesn't seem fair to me if we compare the limitations and errors in the models. Also, they are currently working on new unified portal for all AI projects which is in beta preview. So, I guess we should wait until it matures, and fixes all the issues and should use once pricing and performance improves.