Birdeye- your one and only social media monitor
March 07, 2022

Birdeye- your one and only social media monitor

GANESH JOSHI | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

  • Helps you to monitor online business reviews.
  • Helps to generate online business reviews.
  • Allows to set up auto replies to reviews based on star rating/reviews.
  • It should show the instructions/steps to how to post reviews/recommendations for businesses on each social media site - FB, GMB, etc.
  • You can see all reviews at one place.
  • Manage/reply reviews from one place.
  • We are able to see the all reviews in one place without having to log in to each social media account.
  • Seeing all reviews at one helps you to determine the areas when you need to work on your products/business.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Overall, I like how Birdeye allows you to see and manage all your online/social media reviews and control your online reputations. It really comes in handy when you have multiple products and you want to manage the online reputation for each product separately.