Recommended for ease of client communication
June 13, 2023
Recommended for ease of client communication
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
I use birdeye everyday to communicate with clients via text message, to send google review requests and to manage reviews in other platforms as well. Birdeye streamlines our client communications so if someone is out the next person can pick up the conversation or manage the reviews as they come in.We're all able to keep an eye on the ball and allows for better customer service.
- Allows us access to text message from anywhere
- Streamlines client communications
- Helps manage company google reviews
- N/A
- It allows for shorter wait time in client communication.
- It has helped increase our client retention as they feel heard when we can respond quickly with a text
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
I wasn't involved with the implementation phase
Would you buy Birdeye again?
Yes