Birdeye is A Must For Managing Your Business's Reputation!
March 13, 2024

Birdeye is A Must For Managing Your Business's Reputation!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

My company works with 1000s of businesses and we utilize Birdeye's software to ensure that we are successfully managing their reputations online and helping them to increase their ratings across review platforms. I work with around 100 clients myself and they are all thrilled with the results they get through integration with Birdeye. One of my favorite features is the ability to create templates for automatic replies to customers. This helps us to engage with our clients' reviews whether they are positive or negative. I highly recommend Birdeye!
  • Customer Service
  • Ease of use
  • Advanced Technology
  • More branding and marketing options
  • Customer satisfaction which helps get our customers to continue returning to work with us

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Birdeye has always been super useful for pretty much all of my clients who don't have time to focus on asking for reviews or responding to them. The Birdeye customer service team is always there to help so we never have to worry about anything on our end. Ajay has been especially helpful with any inquiries I have.