Item: Blackbaud Education Management Solutions
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Our entire K-12 school community uses Blackbaud. It is seamless, intuitive and easy to use. I love the Idea Bank, where users can post and vote on ideas. Blackbaud will then work on these requests and make adjustments to their system. Customer service is on point and you can request one on one appointments for help.

Pros and Cons

Intuitive
Nice looking interface
Family friendly

More bulk complete options, we are a huge school.
A separate Q&A option in training sessions.
Perhaps have people on hand during sessions for individual help.

Return on Investment

Easy use for applicants.
Keeps families updated on progress of application.
Easy to search for tips and tricks.

Support Rating

It appears the customer service reps are available and eager to help. Thank you!

Likelihood to Recommend

It is great for worklists, data management, and student tracking. Its admission review process can be fleshed out a bit more. A more customized program would be more helpful because of the different needs of different schools. Overall, it is a robust program, but it's the biggest strength is that it continues to be updated.

Ease of Integration

Having one place for families to log into to be able to access all of their child's information is priceless! Much easier and seamless than having to remember many different logins and passwords.

Systems Integrated With

SmartTuition
MagnusMobile

Not too difficult at all.

Future Integration Plans

Adobe Acrobat

Not that I am aware of.

Types of Integration

File import/export
Javascript widgets

Integration Lessons Learned

Branch out! The more integration the ease of use for our clients. Continue to try different integrations. We also would love to be able to customize the online recommendation portion of the software.

Blackbaud is the Bomb!

Overall Satisfaction with Blackbaud Education Management Solutions