Blackbaud: A solid solution with the typical enterprise level drawbacks.
November 07, 2019

Blackbaud: A solid solution with the typical enterprise level drawbacks.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Our school runs all aspects of the K12 software package, and it is used schoolwide. We find the integrated approach to be the best solution for keeping data in alignment, and especially for end-user familiarity.
  • Student schedules
  • Course enrollment and LMS
  • Gradebook and grading
  • DATA! This is always a sticking point as we are unable to get at critical pieces of data through their provided reporting.
  • Evolution: With particular emphasis on data access, Blackbaud is slow updating the software to the evolving needs of its users.
  • Time savings due to the integration of products is definitely the biggest advantage.
  • Access to data remains our biggest gripe.
Overall there support is quite good, assuming you are looking for an answer that is possible. There is very little support now for fixing issues within the software beyond "go to the ideas portal."
This is a great solution for just about any independent school.