My Review
May 17, 2023

My Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

Financial users within the Foundation use for AP, and GL. Reporting to them is relatively easy. Struggle with providing standard reporting to non-financial users throughout the school that we support. Also still struggle with a very manual AP process. Do not have an expense management module.
  • Ability to drill down to detail
  • Ease of navigation
  • Reporting on attributes is difficult
  • Not having detail in GL until the AP/AR is posted, even though JEs are available when entered, pre-posting
  • Seems to be fairly flexible
  • Current staff inherited use of FE from years prior to implementation. NXT has made navigation easier, but wish more thought had been put into the initial setup.
Standard reporting has been helpful in maintaining compliance. Detailed data from the ledger is also used in our regular donor endowment letters. Able to pull into Excel and build letters using a mail merge.
We are just starting to use the dashboard functionality. Hoping that helps some of the non-financial users who have responsibility for certain projects.
I wasn't part of selection for any of these.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Financial Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Financial Edge NXT again?

Yes

IT is well suiting for managing the non-profit business, but we also have an LLC subsidiary where the profits are a source of funding for the non-profit. Running that as a business in the same ledger has been a struggle.