Much improved from Great Plains
July 18, 2023

Much improved from Great Plains

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

We use it for accounts payable, fixed assets and accounting and reporting. I feel that it is a good platform with the exception of the financial statement presentation and the purchasing piece. Our old antiquated system printed the income statement on 2 pages but we cannot get Blackbaud Financial Edge NXT to do so and have discussed with support. My biggest issue is that we want to use it to do purchase requisitions but don't want non-financial users to have to enter a 4-segment account code per item to order. I worked through the set up with our implementation team only to find out that it would not work the way we had thought. I wanted to link the requisitioner to the cost center and item to g/l account so they would just have to select what they were ordering. Because of this we still have to use our old system for requisitions. Supposedly something may be in the works down the road but nothing definite has come through. Besides the time I spent on setup to only find out it would not work that way, we are very disappointed we have to use our old system for that piece. We do not have a large amount of items but need something to use.
  • pretty easy to use
  • accounts payable invoice scanning is a great feature.
  • the ability to spread costs is easier than the old system
  • purchase requisition piece
  • layout and appearance of income statement
  • ability to get check signature to "look better"
  • slowness at times
  • more efficient
  • more user friendly
  • ability to run reports with specific parameters
Since I was an internal auditor we were able to set up the internal controls/compensating controls for our organization.
positive effect and more streamlined
Our CIO vetted some other products as he is also an accountant and felt that Blackbaud Financial Edge NXT appeared to be much more efficient than what we had and it had a lot more functionality than the previous and competitors. He also felt that Blackbaud Financial Edge NXT seemed to have positive reviews.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Financial Edge NXT go as expected?

No

Would you buy Blackbaud Financial Edge NXT again?

Yes

Wonderful for general financial reporting, fixed assets and account payable. Setting up security is tricky. Purchase requisition process does not fit all situations. Should have more flexibility with appearance of income statement.