Overall Satisfaction with BlackLine
BlackLine is being implemented at my organization. We are a shared services operation and we will be utilizing the Reconciliations and Variance Analysis modules. I think that Blackline offers a robust process for organizing and standardizing the account reconciliation preparation, approval and compliance process, as well as reporting. I appreciate the level of support from my account representative and all of the other communications that I receive from BlackLine.
- Customer support- My account representative is on top of any issue or question that I have.
- Communications- Frequent notifications about BlackLine events, user groups, and other webinars.
- Blackline events- Superior quality, great breakout sessions, and great speakers.
- None at this time.
- We expect it to save us time and increase compliance.
Blackline offerings were much more robust than other products we looked at.
Do you think BlackLine delivers good value for the price?
Not sure
Are you happy with BlackLine's feature set?
Yes
Did BlackLine live up to sales and marketing promises?
Yes
Did implementation of BlackLine go as expected?
Yes
Would you buy BlackLine again?
Yes