Great product, revolutionised our conferencing and collaboration
Anonymous | TrustRadius Reviewer
Updated April 15, 2019

Great product, revolutionised our conferencing and collaboration

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

We use BlueJeans company wide and it is fully integrated in all of our meeting rooms. We implemented it to consolidate multiple products and to also increase flexibility and remove restrictions on the number of meetings that can be held.
  • Ease of use: the user experience is very good and even the most challenged user can use it without support.
  • Scalability: we can now host company wide meetings with BlueJeans without worrying where a user is located, what device, and the number of attendees
  • Collaboration: the wide scale use of video conferencing vs. our old dial in conference solution has revolutionised collaboration
  • Some of the room integrations require slightly more management than we would like, however this is still far less than the legacy solution it replaced.
  • End user client is very CPU hungry
  • They sometimes make changes that impact customers without assessing the impact. For example, if using SSO the use is hampered for non-domain joined users
  • Meeting productivity has improved greatly, participation of attendees is easily monitored.
  • Travel costs have been reduced as the business became more comfortable with full video collaboration.
This outperforms WebEx in every element, easy of use and stability of BlueJeans is far superior
Joining a meeting is very simple for both internal and guest users. Our 3rd party colleagues always comment in the ease of use
Integration into Outlook and 365 are top notch, very simple to setup and simplified the rollout of the solution.
It is well suited for all end user conferencing and collaboration requirements. It could be improved where whiteboarding is required, but generally ticks all the boxes for end users and IT departments alike.

BlueJeans Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
9
Mobile support
10
Desktop sharing
10
Whiteboards
7
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Slideshows
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10