Great performance, probably the best product ever used in this category
December 13, 2018
Great performance, probably the best product ever used in this category
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
We use it across the organization whenever we need to do sales meetings with potential prospects, or we need to meet any relevant person outside our company.
- Accessibility
- Very good quality of connection
- Provide all features required for a meeting
- Can't find a feature that lets you draw during the meeting
- Requires an app to be used if you want to do a computer communication
- It reduced technical difficulties when using video conference, compared to other systems
The possibility to use a mobile phone number as an alternative was necessary for some of the clients. Usually, BlueJeans performs very well, even with different users together in different locals, so is more reliable than other competitors. We have also been using it for a while so we don't find any reason for changing the product, aside from cost.
BlueJeans Meetings (discontinued) Feature Ratings
Using BlueJeans
3 - All executives use this a sole meeting room. We are just a startup so we don't need several rooms and all departments shares the same channel.
We mostly us it for the sales part whenever we need to pitch our product. Especially if we need to sell oversee. Additionally other important business meeting with stakeholder could be relevant to us
We mostly us it for the sales part whenever we need to pitch our product. Especially if we need to sell oversee. Additionally other important business meeting with stakeholder could be relevant to us
I don't think any particular skill is required. We just need anyone that is able to run a computer and install an application. In our startup we all have sufficient technical expertize to proceed on our on to install and use it.
- Sales
- Business meeting
- Investors meeting
- hr candidate interview
- internal meeting
- daily standup
Evaluating BlueJeans and Competitors
No - Google Meet.
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
The price is low and considering the reliability and the features, especially the possibility to make other people join oversee, even with phone, that is a great deal to us. Since we don't have many meeting, we also share the same channel among all the department using only one user so it is even less expensive
I don't think i would change the evaluation. I would probably will look again at how easy is to access and how many time the customer face any trouble to access it, which is the most problematic things happening in Skype or other platform. Then I will look closely to the price
BlueJeans Implementation
Change management was minimal
- sometime on mobile it could become difficult to install and use
BlueJeans Training
- Self-taught
Yes, not much different from other products so it wasn't much difficult
Configuring BlueJeans
I think it's just as it is
No - there is no facility to customize the interface
No - the product does not support adding custom code
No, maybe i just added some additional app
BlueJeans Support
| Pros | Cons |
|---|---|
None | None |
No - We would just change software
I never had to ask for support, so it's even better
Using BlueJeans
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Feel confident using Familiar | Cumbersome |
- video call
- mute/pause with space bar
- whiteboard, never noticed, too much click required
Yes, but I don't use it
BlueJeans Reliability
Integrating BlueJeans
- Google calendar
I couldn't find a better way to do it rather than copy and past manually from the google calendar