With BlueJeans, WHAT is the "NEW NORMAL"? Everything is pretty much normal still!
September 01, 2020

With BlueJeans, WHAT is the "NEW NORMAL"? Everything is pretty much normal still!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

  1. We use BlueJeans across our organization
  2. We use BlueJeans to connect to our clients, and also for coaching/training, internal as well as external
  3. Being a small, lean operation, BlueJeans has increased our reach across a vast country like India very effectively
  4. It has helped us save tremendously on travel, thereby also saving time, and allowing us to be more productive
  • Easy scheduling of meeting
  • Seamless calendar integration
  • Easy to connect
  • Managing what participants view
  • Breakout sessions are tedious to initiate and manage
  • Have to depend on third party platforms to conduct polls
  • Would like to have the ability to dial out, both to users as well as to room systems
  • Cuts travel massively
  • Lifesaver during pandemic; kept our business running normally
  • Ability to MEET our clients during the lockdown has been of great value
PROS:
  1. Has the best layout controls amongst all competing platforms
  2. All options to connect are easy
  3. With a plethora of options in the current times, people are wary of installing yet another app on their PCs; connecting to a BlueJeans meeting with browser just as easily as from the app, without being compelled to download an app, is a boon
CONS:
  1. Lack of integrated polling is a downer
  2. BlueJeans has not been the one to introduce new features for a while now. Could do with being first off the blocks rather than playing slow catchup.

PROS:
  1. Ease of connection
  2. Multiple options to connect (PC, room systems, mobile, tab, and phone on audio only)
  3. Layout control in the hands of the moderator
  4. Excellent command centre for a great overview of organization wide usage details, and participant wise connection data. Handy for trouble-shooting connection problems
CONS:
  1. No integrated polling
  2. No waiting room feature
  3. Breakout sessions are difficult to initiate, repeat

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
6
Mobile support
8
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
10
Integrates with social media
7
Record meetings / events
10
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated