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BQE Core for Engineering Firms--RECOMMEND!
April 16, 2022

BQE Core for Engineering Firms--RECOMMEND!

Lyn Testa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

BQE Core

Overall Satisfaction with BQE Core

We use BQE Core for Project Management, Time & Expense tracking, Accounting and Billing, Human Resources and as a CRM Platform. Being able to input information into one platform for use across many different modules saves time and energy on our administrative staff. All of the data is tracked and displayed in efficient widgets and customizable dashboards. The customized reports are very helpful as well. You can drill down all or only what you want to see. Customer service is responsive and able to sort out issues quickly.
  • Ease of Use: the layout of each page makes sense and flow is easy to follow
  • online: It's great that it can be accessed from any browser, and does not require a software download. Even with this accessibility it remains secure.
  • Education: the webinars, videos and community posts are very helpful when onboarding or troubleshooting.
  • cost: having to pay for each module for each user is expensive. Would be easier to have different license tiers that group modules.
  • development can be slow: fix releases are not as often, feature requests are the only way current users can influence what goes into the new builds.
  • additional filters: would be great to have more filters to drill down reports.
  • BQE Core has been time saving in terms of billing/invoicing
  • BQE Core has been useful in tracking project profitability, custom reports make it easy to complete quarterly reviews of projects/employees
  • Rising cost of the platform in conjunction with the growing number of staff can be daunting at time or renewal
We previously managed projects, time and expenses, and billing/AR with Billquick (also a BQE product), BQE Core is much easier to use and has an updated feel aesthetically. The data/report output is more clear. More customizations in reports is available now as well. Billquick was a fixed software that required a download, and so staff members were not able to jump on and update time cards when they needed. Billquick also lacked an app to make mobile use a possibility.

Do you think BQE CORE delivers good value for the price?

Yes

Are you happy with BQE CORE's feature set?

Yes

Did BQE CORE live up to sales and marketing promises?

Yes

Did implementation of BQE CORE go as expected?

Yes

Would you buy BQE CORE again?

Yes

BQE Core is very easy to use from start up. Modules listed along left side to help you navigate the site. There is also the help feature in the top right that you can click for topics related to the page that you're currently on. Also, customer support is available 24/7 7 days a week, which is wonderful.
We appreciate that customer support is available twenty four hours a day, seven days a week. You can call or email. They're also able to connect via fast support link, to see what is going on your end, take screen grabs, and then work with development to quickly resolve your issues. Support staff is typically friendly and knowledgeable.
BQE Core is very easy to use in time tracking and expense tracking for employees. Manager can run reports to verify time for payroll, easily approve or send back to employee for updates. Billing/Invoicing is very easy as long as your Project Managers remain on top of approving the staff time entries. Billing can be automated and go out monthly with very little oversight.