Just My Thoughts
Updated October 23, 2023

Just My Thoughts

Leslie Underwood | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

BQE Core

Overall Satisfaction with BQE CORE

We use it daily, mainly for time tracking. It works very well for tracking time, allowing us to apply it to certain phases of projects. I am enjoying learning all that Core can offer. I do wish it wasn't so complex, it is very detailed, which is good, but making it more user friendly would be nice.
  • Time Tracking
  • Billing Made Simple
  • Reports
  • Using the back button, takes you all the way back instead of just one step back.
  • More user friendly like Quickbooks
  • Adding the payroll feature without having to pay extra
We selected BQE Core mainly for time tracking and how easy it tracks all time and expenses to add to invoices.
We currently still use QBooks as well, and because it is a desktop version, it does not sync with Core...I wish it did. BQE Core is not as user friendly as QBooks.

Do you think BQE CORE delivers good value for the price?

Yes

Are you happy with BQE CORE's feature set?

Yes

Did BQE CORE live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BQE CORE go as expected?

I wasn't involved with the implementation phase

Would you buy BQE CORE again?

No

As what this software was designed to do, it works just as it is supposed to do. There are still so many things that I have still yet to stumble across with BQE but I am eager to learn them and I have no problem facing them head on. BQE works great for what we need it to do.
They could do better about getting back to me more timely. Sometimes it takes days to get a response back.
It is fantastic for time tracking and the reports are great and detailed. I appreciate the way the reporting functions are and how detailed it can be.

BQE CORE Feature Ratings

Task Management
6
Resource Management
6
Scheduling
7
Workflow Automation
6
Team Collaboration
6
Document Management
5
Email integration
6
Mobile Access
7
Timesheet Tracking
9
Budget and Expense Management
6
Quotes/estimates
5
Invoicing
7
Project & financial reporting
6

Using BQE CORE

7 - Architect, Designers and Office Manager
It takes more than an accounting background to understand Core. We are learning as we go.
  • Time Tracking
  • Expense Detail
  • Invoicing
  • Tracking Time
  • Tracking Expenses
  • Invoicing Clients
It is great fdor time tracking and we need it for billing purposes.

Evaluating BQE CORE and Competitors

  • Other
Time Tracking, Expenses and Billing
I'm not sure what other programs are out there for this type of business, but I do wish it was more user friendly.

BQE CORE Implementation

I don't...I wasn't involved with this process.
Not sure - I wasn't involved with that.
  • Learning the Product

BQE CORE Support

ProsCons
Quick Resolution
Knowledgeable team
Not kept informed
Escalation required
Difficult to get immediate help
Support doesn't seem to care
Yes, we did purchase support. I usually have great success with Core Support, but one in particular I hope I never have to deal with again. He made me feel stupid, was overly aggravated that he had to help me, I even told him I appreciated his help and then he scolded me.
Daniel - He is always helpful, he doesn't make you feel like an idiot, and he is pretty knowledgable with the software. I hope he is the one I deal with all the time.

Using BQE CORE

ProsCons
Well integrated
Unnecessarily complex
Difficult to use
Slow to learn
Feel nervous using
Lots to learn
  • Time Tracking
  • Entering Expenses
  • Billing
  • Billing
  • Billing
Yes - It works okay, it is just not as easy to use as it should be.