When in doubt, Brainshark it.
July 18, 2014

When in doubt, Brainshark it.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Rapid Learning and Salesforce.com Tab

Overall Satisfaction with Brainshark

Brainshark is a great tool for us to streamline and facilitate on the go training for all of our field based employees. We also use it for customer training, which adapts well to a busy physician's practice. It is used across a number of cross functional groups from marketing, to research and development, to legal and compliance, as well as sales training.

It certainly saves us money as it avoids having to get groups together to train on items, but it also is a time saver.
  • Takes basic content and makes it interactive.
  • Provides detail reports which meets a lot of quality, regulatory, and compliance requirements.
  • Easy to upload and create material.
  • Accessible from many devices.
  • The ability to reset modules when you build curriculum is not possible.
  • The ability to easily upload documents to create a Box like format is not possible and have it look simple from the user end.
  • The system sometimes acts strange when you are logged into the administrative side of Brainshark and are on Salesforce.com at the same time.
  • It does not always upload pictures and graphics well from Powerpoint, causing a lot of time spent on tweaking slides.
  • Increased employee training process
I am very familiar with the system, and it works. They also take any ideas I have and see if they can implement to make it easier on the administrative side.
Well suited for field based teams for on demand training. Great for customers to learn about your product. Knowing how well it can work with your LMS is important to understand, as well as how to run the best reports to maintain effective training records.