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Brainshark

Brainshark

Overview

What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

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Recent Reviews

TrustRadius Insights

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
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How I Use Brainshark

8 out of 10
June 15, 2018
Incentivized
Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can …
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Reviewer Pros & Cons

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Pricing

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What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Brainshark to Blackboard Demo 5-25-2012

YouTube

Brainshark Demo-Breakthrough

YouTube

How to Create a Brainshark Presentation

YouTube

Brainshark 4-Minute Demo 2020

YouTube
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Product Details

What is Brainshark?

Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.

Brainshark is a BigTinCan brand, since the August, 2021 acquisition.

Brainshark Features

  • Supported: Readiness Scorecards
  • Supported: Coaching & Practice
  • Supported: Training & Onboarding
  • Supported: Content Authoring

Brainshark Video

Check out this short introduction to Brainshark's data-driven sales readiness platform.

Brainshark Integrations

Brainshark Competitors

Brainshark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

MindTickle are common alternatives for Brainshark.

Reviewers rate Usability highest, with a score of 10.

The most common users of Brainshark are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(82)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.

Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.

Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.

Based on user reviews, there are three common recommendations for using Brainshark:

  1. Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.

  2. Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.

  3. Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.

Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.

Attribute Ratings

Reviews

(1-25 of 53)
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Eric Gibson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Increased our course development from approximately 2-3 /mo to between 30-50 /mo
  • We can quickly develop micro learning and publish it
  • In general, our users take more training and there is a trend/correlation - more training = increased sales
Chris Edwards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We are more coherent and employee training and coaching has become a reality.
  • The sales team has become transformed and they are able to reach their targets with ease.
  • Our revenue has grown tremendously and this has boosted our growth.
Betsy Abney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Last year we rolled out major technology changes to staff and advisors and assistants in the field. Hundreds of people had to know how to use new systems to do their work and open accounts. We created over 100 classes on every change, and then created nine curricula that a quick survey could place you into. We had almost 700 people in curricula based on their business needs... from 45 to 100 classes. Some as short as 3 minutes, some up to 15. Plus recordings of all our training webinars and Q & A sessions. We saved hundreds of thousands of dollars by creating all this ourselves with just a handful of people and I think put out a better product that anything being offered to us by external companies. We still have all these classes available for anyone new, or who expands their business to use other areas of the system training offered.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We have faster reporting turn around on our assessments and more efficient at student reporting (the people managers are happy)
  • We are better at creating uniform look and feel of all our presentations (the "branding" department is happy)
  • We can train the authors/instructional designers up to speed quickly on how to use the application (the training department is happy)
Score 9 out of 10
Vetted Review
Reseller
  • Since we implement how Brainshark is used we have found several areas where it has a significant impact...the first is the ability for any three step distributor to build a supplier / manufacturer content library that can be utilized by their B2B sales group
  • Brainshark's survey and question tools are an excellent way to solicit feedback from both internal and external audiences...
  • Brainshark is a cost effective way for retailers and wholesalers to manage store and field level operations...
Score 9 out of 10
Vetted Review
Verified User
  • Increased positive results from new employees who are not experiencing delays in registering for their user services due to the online training
  • Better customer service as it relates to payroll due to the training being given to administrative assistants across campus.
  • Able to be compliant with State requirements regarding Ethics Training
February 25, 2015

Brainshark Review

Justin James | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • I can now track over 15,000 views to our marketing and help videos. This allows me to determine where customer pain points are located in our program
  • I am now able to determine the area the sales team needs the most training but giving simple quick quizzes
  • I can track views down to the ISP number and know when a video is shared internally in an office, letting the sales rep know that there is a lot of interest.
Stephanie VanGilder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • More than 10,000 co-workers accessed our benefits presentation this year. That's up from around 6,000 last year. Huge time savings for our HR personnel.
  • The presentations are fairly quick to make especially when compared to other training development tools. It can cut the time by 50% or more when developing information pieces.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
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