Great for New LMS Users
Updated February 01, 2019
Great for New LMS Users
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bridge
We are using Bridge across the organization for compliance training, such as harassment prevention, and departmental training for topics that you can't purchase, like how to set up a bait tank. We like it because we are a 24/7/365 organization and it lets people do their training when it is convenient for them and their department. We have had many challenges in the past getting people together for live training programs. It is also very easy to use.
- It is quick and easy to develop programs.
- Easy for learners to utilize.
- Easy for supervisors to manage.
- We really like people being able to quickly register for live training.
- Easily assign training to individuals and departments.
- It would be helpful to have easier reporting features such as combining all aspects in one report - completed, still due and overdue - instead of separate reports..
- Being able to assign permissions to individuals who may not be supervisors but responsible for training in their department.
- More effective in getting training completed than bringing people in from all over town for live sessions.
Easier to use and didn't have all the bells and whistles that we didn't need.
- We are still in the learning stage but see lots of potential for the future.
Bridge Learning Platform Feature Ratings
Using Bridge
1500 - All employees and volunteers.
1 - To support Bridge I find that patience is the most valuable. Even after almost three years people are saying they can't log in. When I ask them what they are using for their user name, 99% of the the time they are using their name instead of their six-digit employee ID number. Or, when a supervisor asks when the next orientation or first aid class will be and I have to remind them the full year of upcoming classes is in Bridge.
- Simplicity
- 24/7 availability
- Ability to create our own courses. The courses we need most are ones like how to clean horse stall, how to set up a bait tank, how to do a dip net survey. They just aren't out there to purchase.
- Simply train more authors who can create more courses and programs.
Evaluating Bridge and Competitors
- Price
- Product Features
- Product Usability
Being totally new to e-learning, I found this product very easy to learn and use.
Can't think of a thing.
Bridge Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled - Sometimes your supervisors will be your biggest challenge.
- Resistance to learning something new.
- Supervisors taking time to learn how to use an LMS.
Bridge Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
It is consistently exceptional. Can't point out one example.
Using Bridge
| Pros | Cons |
|---|---|
Like to use Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | Unnecessarily complex Lots to learn |
- Adding learners.
- Setting up live training schedules.
- Adding courses and programs.
- Would like to see more flexibility on reporting.
- Ability to assign roles to non-manager positions.