to BusinessWire....or NOT?
October 11, 2016

to BusinessWire....or NOT?

Nicole Iannucci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Business Wire

My entire firm uses business wire on behalf of many of our clients to send out and track news releases. We have had some minor issues with timing of releases and errors in content, but nothing that was not fixed within a few hours.
  • Customer service is terrific - very responsive and willing to help problem solve on numerous occasions
  • Teaching - staff has done a great job of informing my employees of new services or features that we can utilize for our clients
  • Online - website and user interface could definitely use some upgrading
  • Would love to see some additional tools offered for analytic purposes
  • Helps with our offerings to larger clients, can't really say it's had much of an impact on ROI to date
Marketwired has better analytic features and reports
Business wire is well suited to blast out news for many of our larger clients who are trying to hit far reaching media targets or otherwise blanket the media with their particular news of the day.