CareLogic: The good, bad, and ugly
March 10, 2020
CareLogic: The good, bad, and ugly
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with CareLogic
CareLogic is our sole health record for client information. It is used by our agency as whole to schedule appointments, document services provided, prescribe medication, and communicate across the agency regarding client information. The integrations within the system allow us to bill the insurance provider and report services to the state in compliance with our contracts.
- Schedule based- the schedule is easy to use.
- Documentation tied to appointment- no question regarding what to complete when a client comes in.
- Prescription software integration with PDMP- no need to check state sites.
- Auto-save documentation- if your internet connection goes out, all is lost.
- Inability to privilege parts of the electronic health record based on role without rigorous setup.
- Reporting is slow and you cannot report on everything in the system.
- Editing forms means creating a copy of the form and making changes- old copies of the form cannot be removed.
- Menu system is hover based- you can easily click the wrong thing.
- There is no way to search the entire menu system.
- There is no way to merge a client's chart if a duplicate is made.
- System administration is only simple items, any thing else you must submit a support ticket.
- No more paper records.
- Prescriptions never get lost.
- Staff have many complaints about work flow.
- New hire training has to be ongoing- it's hard to learn.
Do you think CareLogic EHR delivers good value for the price?
No
Are you happy with CareLogic EHR's feature set?
No
Did CareLogic EHR live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of CareLogic EHR go as expected?
I wasn't involved with the implementation phase
Would you buy CareLogic EHR again?
No