Longtime User
November 02, 2019
Longtime User
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
It is used for time and attendance and payroll across our entire company in the US and Canada. Our retail locations use advanced scheduling.
- Keeping up with compliance issues (ie. scheduling ordinances).
- The up-time is really good. We haven't had an outage in quite a while.
- I see new enhancements every year.
- We would have like to have seen more parity in the tools when they transitioned from Silverlight to HTML.
- Helping their clients being prepared for upgrades.
- Sometimes I don't think they understand how change management works for large organizations.
- Initially, our stores were excited b/c schedule generation was a big time saver. We've fallen back a little recently with the switch to the HTML schedules, but we are working with Ceridian on fixing this.
- It is much faster to create new stores in Dayforce than it was in our previous workforce management solution.
- A big benefit for us is that it is a saas solution. We save a lot of resources in IT by not having to host it ourselves.
Dayforce has done a good job of giving us solutions to keep up with compliance legislation. The big thing now is the new scheduling ordinances. They had a solution right away to when the first ordinance came out in San Francisco.
Unfortunately, we do not use Dayforce for HR. As an IT professional, I do wish we would consider this. I feel it would be much easier than managing the integrations with our systems (like HR).
- Infor Global Human Resources (Infor GHR)
We previously had 3 separate systems for HR, WFM, and Payroll. With Ceridian Dayforce we now have the same solution for WFM and Payroll. This was a huge benefit, as we no longer have to manage the integration between WFM and Payroll.