DON'T ROUCH WITH A BARGE POLE
July 27, 2022

DON'T ROUCH WITH A BARGE POLE

Alan O'Neill | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with CIENCE

Outreach business development
  • Says hello with a smile.
  • Says goodbye with a smile.
  • Honesty.
  • Communications internally amongst their own team.
  • Process is too clunky.

Do you think CIENCE Sales Development (legacy) delivers good value for the price?

No

Are you happy with CIENCE Sales Development (legacy)'s feature set?

No

Did CIENCE Sales Development (legacy) live up to sales and marketing promises?

No

Did implementation of CIENCE Sales Development (legacy) go as expected?

No

Would you buy CIENCE Sales Development (legacy) again?

No

I believe that this company oversells its services. The salesperson confidently reassured us with stories of previous supposed successes. But in my opinion, their system is clunky and fixed to their model only. We paid for a rag-tag team of ‘specialists’ who are all over the place. In the first 3 months of our programme, five or six of our dedicated team members turned over, one at a time. In our experience, the handovers were non-existent, and not one of them (on their own admission) took time to really understood what we do. One even admitted to me that their prospect list is unchecked. I believe that they’ll blind you with your performance stats to give you false hope. Suddenly the three months are up and then, in my experience, they’ll try to sell you a follow-on programme. Despite false promises, they secured ONE real meeting for us and one dud one. LinkedIn is on fire with ex-‘cientists’ on the JOB hunt now complaining about their ex-employer. If we had just given the money to a charity, I’d be feeling a lot better right now.

CIENCE Sales Development (legacy) Feature Ratings