Cisco Catalyst 9800 Series Wireless Controllers needs some work
December 22, 2023

Cisco Catalyst 9800 Series Wireless Controllers needs some work

Michael Spence | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Cisco Catalyst 9800-40 Wireless Controller
  • Cisco Catalyst 9800-80 Wireless Controller
  • Cisco Catalyst 9800-CL Wireless Controller

Overall Satisfaction with Cisco Catalyst 9800 Series Wireless Controllers

Our Cisco Catalyst 9800 Series Wireless Controllers provide:
- centralised configuration of our wireless access points
- centralised traffic flow
- support for over 12000 APs
- support for over 60000 users
  • Compartmentalised configuration
  • High availability
  • Poor monitoring options
  • Site management is clunky but critical

Do you think Cisco Catalyst 9800 Series Wireless Controllers delivers good value for the price?

Not sure

Are you happy with Cisco Catalyst 9800 Series Wireless Controllers's feature set?

Yes

Did Cisco Catalyst 9800 Series Wireless Controllers live up to sales and marketing promises?

No

Did implementation of Cisco Catalyst 9800 Series Wireless Controllers go as expected?

No

Would you buy Cisco Catalyst 9800 Series Wireless Controllers again?

Yes

  • Has replaced aging equipment effectively
  • Has enabled the implementation of modern wireless features
  • Issues with roaming and site management ongoing
The integrations made with the Cisco Catalyst 9800 Series Wireless Controllers has been to improve the monitoring of the wireless environment. We now have greater visibility into issues in the field.
The dual system HA design for the 9800 controllers make it highly available and resilient to outages. Have had one instance where both members failed due to other networking issues present at the time.
Aside from an expired certificate issue the systems have been 100% available from a configuration point of view and at no point have APs not been able to join and be configured by the system.
The compartmentalised configuration model used within the Cisco Catalyst 9800 Series Wireless Controllers, makes it far easier to make profiles for the control of groups of APs.
The Cisco Catalyst 9800 Series Wireless Controllers perform very well and allow all infrastructure to be local instead of cloud hosted. This is an important feature, especially when different regions of the world use different clouds, creating disparate configuration locations.
The Cisco Catalyst 9800 Series Wireless Controllers work okay across our multi-campus business, however there are issues between roaming domains at times.

Cisco Catalyst 9800 Series Wireless Controllers Feature Ratings

WLAN Performance Monitoring
7
Wireless Security
8