Cisco Duo
February 12, 2024

Cisco Duo

Peter Plocher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Cisco Duo

Increasing security with two factor authentication and removing the use of private authenticators (Google Authenticator) from users for websites or applications where authentication with 2 factors is enforced. In combination and with integration into our password Management Tool we were able to reduce the need of assistance from IT staff in this process.
  • Easy to handle phone app
  • Usable on Apple Watch
  • Fair pricing model on what is my use case
  • More native integration for well-known services like PayPal, this is better within Google or MS Authenticator
  • Easy handling of 2-FA for users
  • More security due to 2-FA is no more showstopper
  • Webex Meetings
  • Slido
  • Cisco Webex Room Series
  • Cisco Webex Desk Pro
  • Cisco Secure Access by Duo
This happened in the beginning of COVID-19 pandemic and everything needed to run very fast. There were more technical limitations than organizational limitations.
Cisco has devices and software which are easy to use for all users within the organization. Rolling out the Webex client, including video for every user, gave them the feeling to stay connected with each other.
We started to schedule meetings including the check if a presence meeting is needed or if we could handle it faster via video or a hybrid meeting. People are better available for a meeting where there attendance is required.
Cisco is one of our trusted solution vendors and Cisco Duo can be good integrated to our security landscape.

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

Cisco Duo is well-suited in handling 2 factor authentication for online services, critical business accounts in the Internet like Amazon, Social Media and Cloud Applications which must not be compromised at any time. It also helps to protect our internal apps from unauthorised access.