Cisco Headsets Review
December 11, 2023

Cisco Headsets Review

Rachael Gilliland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Cisco Headsets

We use them to take phone calls and do meetings. I use it to block out the sound of everyone else in the office. It's turning on the noise canceling and yeah, they're great.
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
  • Nothing. They're new. They've recently come out and they're amazing. I can't think of anything.
  • I dunno, it's a headset. I need a headset. We got a headset and it's amazing.
I call myself computer illiterate, so I have a lot of problems in setting up new things. I found it a little bit difficult because it's wireless and it was connecting to my computer, but my computer wasn't using Bluetooth for my voice and it was a little bit tricky, but that's just me. I think everyone was fine in trying to set theirs.
Meetings. Then I have to say, pardon? Sorry, I can't hear you. Can you repeat that? The audio quality is really good.
I did not know you could change settings on that.

Do you think Cisco Headsets delivers good value for the price?

No

Are you happy with Cisco Headsets's feature set?

Yes

Did Cisco Headsets live up to sales and marketing promises?

Yes

Did implementation of Cisco Headsets go as expected?

No

Would you buy Cisco Headsets again?

Yes

Well suited because when customers come into our office and we sell them Cisco, they can see that we also use the product. So it's really well suited. We had, I think, Polycom headsets, we don't sell Polycom, they're a competitor of Cisco. And when it's not well suited, haven't come across a situation that it's not suited yet.