Powerful Phone System
June 10, 2016
Powerful Phone System
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager was used by one remote manufacturing plant. Other sites used a company standard system that was decided upon and implemented after the Cisco system was already in place. The Cisco Communications Manager was used to administrate the Cisco phone system that we had in place and could be used to assign extensions, hunt groups and other phone features.
- The system is powerful and can handle a huge number of phones.
- The GUI is powerful.
- It is easier to set up advanced functions than with some competing products.
- To get the most out of the system you need to use the command line, which is very complicated.
- The system is much more expensive than competing systems.
- The ROI for any Cisco system is very long, due to the high initial cost of the hardware, as well as the implementation.
- The cost of ongoing maintenance for the Cisco system is high due to the need for specialized support.
- The system is extremely stable and needs very little upkeep.