Secure and Best in quality
Anonymous | TrustRadius Reviewer
April 08, 2020

Secure and Best in quality

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Meetings

Cisco Webex Meetings is used for day-to-day core business conducted with the subsidiaries/clients with meetings and video conferencing, presentation sharing. The biggest advantage is that you can be assured of a consistent, reliable, cost effective, and secure meeting experience for all.
  • Secure VOIP connection is the biggest plus point.
  • It insulates your meetings from the variability of the Internet and provides protection from the public Internet and potential threats and attacks.
  • Predictable and stable latency and jitter during video meetings and audio conferencing.
  • Use of AI/ML.
  • Scripting and presentation sharing.
  • Interoperability with third-party vendors.
  • Global Footprint - It has widely increased our business across the globe.
  • Increased Revenue and fantastic CSAT score.
  • Client reachability and contract renewal for Webex Meetings.
Fantastic support from technical assistance centre as well as in-house teams. This largely helps in customer satisfaction and revenue growth.
It is widely adopted across the enterprise organization with footprints across the globe. Moreover many clients moving from traditional setup are adopting this new and reliable application and using it as SaaS, software as a service, with cloud deployment of the same rather than inhouse on-premises solution.
  • CISCO contact center
  • Skype
  • webex calling
We integrated this for internal company IT team and employees across three regions across the globe.
Cisco Webex Meetings has a global footprint and delivers the following:

  • For Converged Communications in Opex Model driving the Shift of Traditional PBX into Hosted Model.
  • Reliable UCaaS and conferencing services.
  • Improvement in employee productivity and collaboration and the ability to integrate with existing business applications.
Cisco Webex Meetings is well suited for medium to large enterprise networks. For a lab environment and study purposes, I would not recommend it.

Webex Meetings Feature Ratings

High quality audio
7
High quality video
10
Low bandwidth requirements
8
Mobile support
8
Desktop sharing
8
Whiteboards
8
Calendar integration
9
Meeting initiation
8
Record meetings / events
7
Slideshows
8
Live chat
8
Audience polling
7
Q&A
8
User authentication
8
Participant roles & permissions
8