Clarizen, time tracking, but on a smaller scale
December 14, 2018

Clarizen, time tracking, but on a smaller scale

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Clarizen

Our team used to use Clarizen to track employee time and expenses. Time tracking is imperative to what we do, and we use the information we gain from time tracking in numerous ways across our organization. From a project management standpoint, Clarizen was the software we turned to house and mine that data, while also tracking expense reports.
  • Time tracking functionality. This was probably the most important aspect of Clarizen for us, and as far as time tracking software goes, it gets the job done.
  • Expense report functionality
  • Backend reports and analytics of time tracking
  • Yes, Clarizen has time tracking functionality. But in the end, so does much other software, and they do it with a better, less confusing interface which is one of the reasons our organization ended up switching. The platform was crowded and made it confusing for users who only used it to track time (like me).
  • Our organization also wanted software that would better house PTO information, in addition to time tracking, and Clarizen's program wasn't efficient enough.
  • The point above also goes with expenses. We wanted a more diligent and robust expense report system. For our needs, Clarizen wasn't it.
  • Time tracking, of course, has a big impact on ROI, as we can see what and how much time is spent on certain projects and clients, therefore better letting us scope and forecast future projects. That said, this is not something that is individual to Clarizen. The same goes for any time tracking software.
As mentioned earlier in this review, in the end, Clarizen did not have the full functionality that our resource management team needed to do their jobs. Instead, we went with a more robust time tracking program that also included PTO accrual/tracking and expense reports monitoring. I've heard from other team members that OpenAir, our current platform, is also more valuable in terms of data that we garner from inputted information, though I have not experienced this firsthand (I don't deal with the data).
Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.

Clarizen One Feature Ratings

Task Management
7
Resource Management
7
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
7
Team Collaboration
7
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
7
Mobile Access
7
Timesheet Tracking
8
Change request and Case Management
7
Budget and Expense Management
7
Project & financial reporting
7
Integration with accounting software
Not Rated