Overall Satisfaction with Cofense Triage
Cofense Triage is used in our organization for investigation over the reported phishing emails. It is quite an effective tool to analyze the headers for the mail and detect if it is suspicious in nature. There are options to set up parameters in accordance with the organization which helps to prioritize the phishing emails' severity. Also, integration with Cofense Vision helps to quarantine the mail from the inbox.
- Email Header Analysis and severity prioritization.
- Intel fetch for the latest threats in the wild.
- Auto Quarantine mails after integration with Cofense Vision.
- User Interface.
- Rule making should be in high level language.
- Integration with SOAR.
Cofense Triage has definitely taken the things to next level. Previously SOC dint has much visibility on the potential malicious mails and they had to come by the traditional route of the helpdesk. With Cofense Triage in the picture, direct receiving of mails and analyzing them in an efficient manner has made things easier for the end-user as well as for the analysts.
The users which have reported true positive emails have given a higher preference of analysis and prioritization. This feature from Cofense Triage gas helped the analysts to know the users who usually report right and saves time from the users who usually report noise. Hence definitely helps to segregate the genuinely malicious mails from noise.
- Cofense Vision
Cofense Vision and Triage integration has provided the organization with an excellent opportunity to analyze the mails over Cofense Triage first and then poll the vision to check if other users have received the same potentially malicious mail. Quarantining the mails directly from vision saves a lot of time and effort to contact any support team.
Cofense Triage has a much better GUI and rate of understanding the mails when reported by the user. The overall setup with other Cofense products gives an excellent opportunity to complete the email security suite of the organization. The info and intel provided within Cofense Triage are fair enough most of the time to come to final conclusion.
Do you think Cofense Triage delivers good value for the price?
Are you happy with Cofense Triage's feature set?
Did Cofense Triage live up to sales and marketing promises?
Did implementation of Cofense Triage go as expected?
Would you buy Cofense Triage again?
Cofense Triage is highly suited in an organization where the email gateway has missed a potential phishing mail and the SOC needs to do further analysis to figure out whether it was malicious or not. This really helps to avoid the risk of a compromise and removal of breached emails from the organization.