Simple interface perfect for organizations who have employees in the field and on the go! Totally mobile!
Megan Gates | TrustRadius Reviewer
August 20, 2018

Simple interface perfect for organizations who have employees in the field and on the go! Totally mobile!

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

Expense

Overall Satisfaction with Concur Expense

We currently use Concur Expense to both create and pay for all employee-related travel & entertainment. We also use Concur in tandem with American Express Travel to book customer travel to our events. As a whole, it addresses the issues of generalized reporting on employee T&E spend, as well as reporting on customer travel for budgets and budget planning. It makes life easier on the road, and I travel about 65% of the time because I am able to upload photos of receipts right on the spot. Makes for less paperwork and better accuracy of expense reporting all around.
  • The app is great for on the go expense reporting. Very easy to use and you can submit right from your phone making the process very convenient.
  • Provides comprehensive reporting for monthly or yearly expenses by employee, or by department overall.
  • The interface is easy to use and navigate if you understand the linking between your corporate credit card and any financial cost centers you use to charge expenses.
  • We have had issues with Concur not speaking to our general ledger systems for allocations. Even though we have allocated expenses to different cost centers within the system, the link was broken somewhere in translation between the time of linking and when the info was received by our finance department. We had to do an audit at the end of the year, making sure all expenses that came through Concur were linked to the proper cost center. It was not time efficient.
  • I wish we could integrate Concur better with our Amex Travel services. As of now, we have to upload and attach every flight itinerary we receive from Amex into the Concur system. If there was an integration that allowed the flight to automatically link to the expense, it would save time and money for our organization!
  • We are able to include employee travel & entertainment budget roll-ups at the end of the year and use those to calculate ROI more accurately for our events.
  • Makes our sales staff faster and more productive by being able to expense on the road through the app. No more evening hours after travel spent scanning receipts, logging expenses, etc.
If you have a large organization that includes departments where employees are traveling a lot, like Sales, or working a lot with vendors and customers where you have large budgets to manage for multiple expenses daily, Concur makes it easy to create reports, and then sort the reports to find what you are looking for at any moment. Makes the financial audit fire drills that sometimes happen within large corporations a lot easier to handle!