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Concur for business travel
Updated November 18, 2020

Concur for business travel

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

We use Concur Travel and Expense to manage all business related items. We build airline itineraries, book hotels, and reserve rental cars. All work related expenses are also managed here, taking business credit card charges and reporting them to management. It is used by our entire organization for all expenses.
  • Itemizing expense reports - I can categorize every payment and attach receipts for proof of payment.
  • Book travel - I can choose destinations and dates, allowing me to pick the best airlines and flight plans.
  • Navigation is a bit clunky.
  • The overall UI design feels quite dated, and could use an overhaul.
  • Cost savings by making sure items are paired in a timely fashion and extraneous fees and interest are avoided.
  • Ability to work with direct billing from a company card, so I don't have to enter items by hand after making a purchase.
We used to integrate with American Express, who managed not only card transactions but also travel planning. We have since switched to using Concur itself for travel planning.
The flexibility of travel planning has made it possible to ensure everyone works with approved airlines and hotel chains when traveling. This allows us to take advantage of discounts through partner programs. We make sure we are always getting the best value from the options available.
I am able to plan and manage all of my travel. I then can fully report my expenses without any assistance from other teams. I submit my reports and management simply has to verify them. It is a complete package of tools.
If you are planning a business trip, this tool has everything you need. Book your flight by picking from a range of possible flight times and then choose the itinerary the fits your needs. Reserve your hotel room and rental car as needed (if you forget, Concur will remind you to double-check). Once you have spent money on food, transportation, and any other business-related expenses, quickly sort and manage all items based on the type of expenditure it was and how it fits into your company budget. Upload your receipts as needed and attach them to the specific expense. Submit it all to your manager for final review and approval. It will even send reminder emails if your expenses are in violation of company policy in some way, giving you flexibility in how you rectify issues.

SAP Concur Attributes

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

It is very easy to use, breaking all things down into easy to digest categories. Ties directly into card purchases, so there is no need to enter them into the system. It can auto-categorize items, but you can also customize or add more details. Also ties directly into travel bookings. All billing is managed without having to arrange outside payments. Holistic approach to booking for hotels, vehicles, and air. Manages my memberships (hotel and miles programs), so they are automatically added to my reservations. All in all, it takes care of all my needs by simply having entered the information once at the beginning.
  • Travel booking
  • Expense reporting
  • Document and membership tracking
  • None
Handle all travel and expenses from a single portal. No need to move between multiple tools to manage travel documents, reservations, and payment. Tracks company card expenses without need to keep physical receipts. Breaks down complex payments through categories to maintain strict records of spending. Streamlined approval process for keeping payments within company guidelines.
We use this in an organization of 10's of thousands of employees to seamlessly manage expenses across organizations and departments. It's easy enough to be used by any member of the company without extensive training or supervision. Makes day-to-day management of spending simple, taking inefficiencies and tediousness out of the equation.
Integrates with tools, cards, travel organizations, into a single package which can be accessed from anywhere to make travel arrangements, report on company purchases, or track the status of either. Makes managing travel and expense reports a cinch, one stop shopping for every task that you may need to fulfill.